An annotated bibliography for an article written by Flanagan (1954)


Flanagan, J. C. (1954). The critical incident technique. Psychological Bulletin, 54, 4. Retrieved August 14th 2009, from
http://caece.campusuniversidad.com.ar/mod/resource/view.php?id=2730

In the article cited above, Flanagan (1954) provides a definition of a method utilized for collecting direct data of human behaviour called the critical incident technique (CIT). In doing so, the author describes the development of this methodology briefly since it started to be implemented during the World War II by the United States Army Air Forces. Then, a series of subsequent studies carried out by the University of Pittsburgh are presented. After that, the five steps involved in the critical incident procedure are discussed. To conclude, Flanagan (1954) provides a description of a large number of applications of such technique supported by illustrative examples and references that orient readers interested in pursuing future research.